Privacy Policy

Handzfeel

1. Introduction

Handzfeel is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our website or services.

By using Handzfeel’s services, you agree to the terms outlined in this Privacy Policy. Any information you provide to us will be handled in accordance with this policy, even if you later choose not to continue using our services.

2. Why We Collect Information

  • Improve our products and services
  • Enhance user experience on our website
  • Communicate order updates, promotions, and service information
  • Analyze website traffic and customer behavior
  • Measure business performance and operational efficiency

3. Personal Information Collection

Handzfeel collects personal information only when you voluntarily provide it, such as when:

  • Placing an order
  • Creating an account
  • Subscribing to updates
  • Contacting customer support

We do not collect personal information without your knowledge or consent.

4. Use of Personal Information

Your personal information may be used to:

  • Process orders and payments
  • Deliver products and services
  • Respond to inquiries and support requests
  • Send service-related communications
  • Improve our offerings and website functionality

We do not combine personal information with anonymous data for unrelated purposes.

5. Information Sharing and Disclosure

Handzfeel does not sell, rent, or trade personal information.

We may share information with:

  • Payment gateways
  • Shipping and logistics providers
  • Technical service partners
  • Professional advisors (legal, auditing, compliance)

All third parties are contractually obligated to use your information only for service-related purposes. We may disclose information if required by law or to protect our legal rights.

6. Cookies and Non-Personal Information

We may collect non-personal information automatically, including:

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Referral links

Cookies help us improve website functionality and personalize user experience. You can disable cookies through your browser settings, though some features may be limited.

This policy applies only to cookies used by Handzfeel.

7. Data Retention

Handzfeel retains personal information only as long as necessary. Personal data is generally retained for up to two (2) years after:

  • Completion of services
  • Account inactivity
  • Order fulfillment
  • Expired or declined service requests

After this period, information is securely deleted or anonymized unless legally required otherwise.

8. Third-Party Website Links

Our website may contain links to third-party websites. Handzfeel is not responsible for the privacy practices or content of these external sites. We encourage users to review third-party privacy policies before sharing personal information.

9. Data Security

Handzfeel uses industry-standard security measures, including:

  • Secure servers and firewalls
  • Data encryption
  • Restricted access controls
  • Staff training on data protection

Security practices are regularly reviewed to ensure information safety.

10. Changes to This Privacy Policy

Handzfeel may update this Privacy Policy from time to time. Any changes will be posted on our website and take effect immediately upon publication. Continued use of the website indicates acceptance of the updated policy.

11. Contact Information

For any questions or concerns regarding this Privacy Policy, please contact Handzfeel through our official website or customer support channels.